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FAQs

GENERAL FAQs

Where can I find your products?

There are three convenient ways to shop: online, at your nearest grocer, or at one of find one of our stores here. Please note, we have recently updated our packaging. We might look a little different but the meals are still the same.

How do I cook your meals?

Our meals are ready to microwave and eat in minutes, but cooking times do vary by product. Please refer to the instructions on each package.

I have a concern about my meal. How do I get help?

Please email info@luvoinc.com. If you have a question or feedback regarding a product purchase, please share the following in your message:

  • Best Before Date
  • Lot Code (A letter, for ex. “A”, beside Best Before Date)
  • Photo of the product

Can I recycle the package?

Good question.

  • Boxes: Yes. Individual meal boxes (made from 100% recycled paperboard and 75% post-consumer waste) can be recycled.
  • Plastic: Yes. The BPA-free film covering your meal can be recycled at select retail stores, municipal recycling centers, and private recyclers across the US and Canada. Learn more.
  • Sleeves and bowls: No. Our paper sleeves and bowls are not recyclable at this time or compostable at this time. We are working toward a sustainable solution. Stay tuned!

I’m a retailer/distributor. Who should I contact about selling your products?

Thank you for your interest. Please send us a message via our contact form by selecting ‘Media, Brand, & Corporate’ from the dropdown menu.

I loved the Performance Kitchenfood on my Delta flight. Where can I find it?

Glad to hear that you enjoyed your food! Currently, these products are available exclusively on select Delta flights. Learn more about our partnership here.

Do you still offer the Dr. Hyman 10-Day Detox Program?

Our Dr. Hyman Program is not available at this time. Learn more here.

Do you deliver?

Yes! Get all the details about home delivery and online ordering, here.

PRODUCTS FAQs

Are any of your products certified as nut-free?

No. We have products that do not contain nuts; however, they are not made in a certified nut-free facility and could contain trace allergens. Each product clearly lists any allergens.

Do you offer vegan, vegetarian, dairy-free, keto-friendly, or gluten-free options?

Yes, we do. Search our online store by using the appropriate filter, such as “gluten-free.”

Are your products non-GMO?

Many of our vegan meals are non-GMO Project Verified. Look for the project GMO stamp on the back of the package.

Which products are Whole Grain Stamp Certified?

All Performance Kitchen™ meals are Whole Grain Stamp Certified, which guarantees you at least 8g of whole grains per serving. Look for the stamp on the back of the package.


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